Case Manager -Personal Service Coordinator – LVN/LPT
Department: Administration (Resource)
Reports To: Senior Director of Administration
FLSA Status: Non-Exempt
Category: Direct Service
Supervision Responsibilities: None
Summary: Under the general supervision of the director of programs provide direct care to individuals within a community based mental health services agency. Approach to care is member driven, recovery based, and designed to meet the unique needs of each person. This position will act as a resource for the interdisciplinary team regarding management of physical healthcare needs and medications. The LVN/LPT will address health issues, attend to modifiable risk factors, and assist members in becoming engaged partners to improve overall health and well-being based on the psychosocial rehabilitation model of treatment and services
Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider. The Agency will consider individuals with a criminal history.
• Provide coaching, counseling, mentoring, advocacy, instruction, training, feedback, and positive reinforcement for member in areas such as housing, employment, education, community integration, and case management
• Maintain all records and documentation in accordance with MHALA, County Contracted Provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation as well as a monthly productivity expectation of 100 billable hours.
• Demonstrate responsibility for the proper transcribing, administration, monitoring, and managing of medications. Display knowledge of adverse side effects, indications for use, and contraindications of medications
• Complete assessments regarding physical and mental health status. Develop appropriate plan of care and interventions.
• Assist in the collection of health information. Monitor and manage health conditions by taking measurements of weight/BMI, blood pressure, glucose levels, and lipid profiles
• Develop collaborative relationship with psychiatrists, nurse practitioners, physical health care providers and interdisciplinary personnel to address complex needs of individual members
• Provide education to members regarding health promotion, medications, and disease management. Focus on skill building to enhance member’s ability to handle health concerns independently
• Display basic knowledge of available benefits and programs for underserved populations.
• Educate Personal Service Coordinators and aids with medication assessments
• Develop a Recovery Plan with each member that identifies his/her personal needs and goals
• Outreach members in their place of residence, hospitals, jails, or community to further engage in recovery process
• Transport members to appointments and on errands when appropriate
• Able to recognize the characteristics of individuals who are substance abusing and/or dually diagnosed, and have knowledge of local services available for dually diagnosed individuals
• Current licensure with the State of California as a Licensed Vocational Nurse or Licensed Psychiatric Technician and graduated from an accredited Vocational School of Nursing or Psychiatric Technician program.
• COVID-19 vaccinations are strongly encouraged. Certain job duties may require vaccination to ensure the safety of our members and employees.
• Certified in CPR/AED upon hire and bi-annually thereafter.
• Must have good basic English writing skills, good basic computer skills and be highly organized. Must have excellent communication skills.
• Must function well in a team-oriented approach to member services.
• Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere
• Must be able to demonstrate the ability to nurture and maintain good community relations on behalf of the organization.
• Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
• Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
• Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment.
• TB clearance and yearly re-testing is a condition of employment.
Pay is $24.00 to $27.50 an hour 35 hour a week
Monday through Friday 9 AM 5 PM
Full Medical Benefits
403 B Retirement
Holiday and Sick time offered
Reimbursement for Mileage