JOB TITLE: Administrator (Licensed)
SUPERVISOR: Regional Director of Operations
FLSA Status: Exempt
POSITION SUMMARY
The Administrator manages all aspects of the day to day operations of the Program. This involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and represents the Program to State/County agencies, community partners, and consumer groups.
QUALIFICATIONS
Required:
- For Skilled Nursing Programs:
- Current CA Skilled Nursing Facility Administrator and Bachelor Degree in related field
- Two (2) years of experience in the Administrator position
- For Crisis Residential Programs:
- Masters in Social Services with a state license
- Four (4) years of experience in an administrative management position in a health care setting, two (2) of those years must be experience in a substance use treatment program
- Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing
- Understanding of community mental health and substance use services, psychiatric rehabilitation concepts, and the recovery philosophy
- For Adult Residential Programs serving members with developmental disabilities
- Two (2) years of experience providing direct care or supervision to individuals with developmental disabilities
- Master’s Degree or PhD with a CA license and maintain certification throughout employment
- Must be an Adult Residential Facility Certificate holder and maintain certification during employment
- Meet one (1) of the following:
- BCaBA
- BCBA
- QBMP “Qualified Behavior Modification Professional”
- Within one year of employment, all direct care staff shall complete both segments of Direct Support Professional (DSP) competency-based training course including the competency tests or pass the department-approved challenge tests applicable to both training segments. Proof of prior successful completion of both training segments and competency exams will meet this requirement
- For SUTS Programs:
- Master’s degree in Social Services, Psychology, Public Health, or Business. Must be able to provide identification number as a current registered intern with the Board of Behavioral Sciences in the state of employment as an ASW or AMFT; OR,
- Bachelor’s degree, preferably in Business, Social Services or Public Health and a Substance Abuse or Drug Alcohol certification such as; Certified Advanced Alcohol and Drug Counselor (CADAC), or Registered Addiction Specialist (RAS), or Certified Addiction Specialist (CAS), or Certified Addiction Treatment Counselor (CATC), or Chemical Dependency Professional
- Two (2) years of experience in an administrative management position in a health care setting
- One (1) year of responsibility of supervising professional staff, budgeting, program planning, and licensing
- Must understand community mental health services, psychiatric rehabilitation concepts, and the Recovery Philosophy
- For Mobile Crisis Response Teams (MCRT) Programs:
- Master’s degree in social services
- Two (2) years’ experience as a licensed LCSW, LMFT, LPCC, PhD, or PsyD
- Two (2) years’ experience as mental health professional in managing behavioral health services
- Two (2) years’ experience providing crisis management services
- Experience as a public speaker & trainer
- Experience with oversite of data collection and management of data collection systems
- For All Other Programs:
- Masters in Social Services with a state license
- Four (4) years of experience in an administrative management position in a health care setting
- Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing
- Understanding of community mental health services, psychiatric rehabilitation concepts, and the recovery philosophy
- Must be at least 21 years of age
- Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Preferred:
- A successful track record working with, and sensitivity to, multi-cultural populations and issues in urban settings are highly desirable
ESSENTIAL FUNCTIONS
- Demonstrate the company mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
- Plans, organizes, directs, and controls the Program responsible for the Program’s administrative functioning
- Acts as the privacy contact for the Program, maintaining all required records, logs, and systems in compliance with HIPAA regulations
- Implements all Program policies and procedures through the appropriate assignment of duties to the administrative staff
- Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program
- Develops and maintains a productive work relationship with State and local agency representatives; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the Program and State/County customers and community partners
- Including law enforcement and Access Crises Line for San Diego Mobile Crisis Response Team (MCRT)
- Establishes staffing requirements for all departments, directing the recruitment, selection, and when necessary, disciplinary action within the Program
- Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget
- Supervises all department managers and maintains supervisory authority over personnel assigned to the departments Ensures that the Program complies with all applicable laws and regulations and keeps informed about changes in regulations
o Muriel Wright CRT Administrator will have oversight to the Muriel Wright Campus and will supervise the Program Director of the SUDS program
- Ensures compliance with Telecare’s policies and procedures
- Establishes the vision for the Program
- Manages all strategic planning activities of the Program
- Demonstrates an understanding of Telecare’s stakeholders, including members served, families, and customers in all interactions and conduct
- Establishes the culture of the Program and creates initiatives that reinforce the culture
- Acts as the Program’s liaison to the Corporate office, ensuring corporate initiatives are implemented and maintained
- Reviews other licensed staff as required by staffing needs
- Provides Clinical supervision
- If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
- If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
San Diego Mobile Crisis Response Team (MRCT)
- Conducts W &I5150 Holds
- Manages high pressure crisis situations in the community
- Available 24 hours a day/seven (7) days a week for crisis management oversite
- Provides regular presentations to the community and law enforcement
- Provides regular training to law enforcement
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
SKILLS
- Knowledgeable about budgeting, HR, and applicable program regulations
- Good communication, team building, and problem-solving skills
- Familiarity with psychiatric conditions and recovery principles
- Good customer relations skills
- Skilled at identifying and removing barriers to change
- Knowledge and experience using the American Society of Addiction Medicine (ASAM) criteria
- Highly organized and adept at planning
- Excellent public speaker
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, twist and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and firm grasping occasionally. The position requires manual deviation, repetition, and dexterity and to occasionally drive.
EOE AA M/F/V/Disability
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