Job Description
Villa Fairmont is licensed as a 99-bed Mental Health Rehabilitation Center. It serves adults who have a history of serious and persistent mental illness with repeated hospitalizations.
Full-Time; AM Shift; Monday – Friday
Wage range $66,309– $ 97,481 We apply geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Centralized Intake – Mental Health Professional (MHP) uses their skill and experience related to mental health support services to screen members for services and admission to our programs throughout the service area. This includes coordinating and collaborating with team members and outside agencies such as, outpatient behavioral health providers, medical providers, housing resources and other community supports.
QUALIFICATIONS
Required:
- A Master’s Degree in Social Work or related field and working towards licensure
- California: Registered with the Board of Behavioral Science as ASW, AMFT, APCC
- Two (2) years of experience in behavioral health as an MHP assessing level of criteria for admission and completing intake for behavioral health facility
- Must be at least 18 years of age
- Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment.
- All opportunities at our facility are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Preferred:
- 4 years of experience as an MHP assessing level of criteria for admission to behavioral health facility
- 4 years of experience as an MHP completing intake for behavioral health
ESSENTIAL FUNCTIONS
- Demonstrate the company’s mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
- Provides concierge level of services to customers and partners coordinating all aspects of the pre-admission process while maintaining the highest-level warm professionalism and customer service
- Completes screening and assessments via phone or via documentation review with the goal of efficient and appropriate admissions to Telecare facilities throughout the service area
- Builds relationships with referral sources and with Telecare programs in order to place clients
- Villa Fairmont 24-48 hours of receipt
- Participates in evaluating referrals to the program as appropriate
- Establishes and maintains a professional, friendly and welcoming relationship with customers and referents
- Attends and participates in planning, training and improvement meetings
- Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions
- Participates in development and implementation of admission plans
- Actively facilitates and participates in team meetings and service planning meetings as requested
- Provides guidance and training to other team members as necessary
- Completes any data gathering or development as required by Telecare and/or the customer
- Coordinating with the Business Office Manager or Office Coordinator II to assure that benefits and finance are in order, as assigned
- Acts as Custodian of Records; determining best practices regarding confidentiality per current Telecare policy
- Accurately assess initial diagnosis and Medical Necessity Criteria
- Complete screening/intake paperwork within required timeframes including obtaining SMART clearance wherever possible
- Coordinate immediate treatment needs of consumer to ensure continuity between intake and service provision, specifically coordinating emergency psychiatric evaluations as requested.
- Gather all required clinical, financial and demographic information to complete screening/intake and financial paperwork
- Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
- Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
- Ability to work effectively as a member of a multidisciplinary team
- Thorough understanding of member rights
- Knowledge of persistent mental illness and basic medical and psychiatric terminology
- Ability to work autonomously
- Understanding of issues pertaining to older adults
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability