Job Description:
Reports to: Director of Admissions
Job Purpose:
Leads marketing efforts as well as assists with the administration of the admissions process for a skilled nursing facility providing short term rehabilitation and long-term care services.
Duties and Responsibilities:
- Serves as a marketing liaison with hospitals, other nursing facilities, assisted living facilities and all relevant referral sources.
- Works closely with case managers, physicians and families to ensure appropriate placement for patients/residents.
- Maintains communication with hospital discharge staff, administrators, other nursing homes, physicians, rehabilitation centers and home care agencies.
- Coordinates with medical, nursing and accounting staff to ensure smooth transition for patient/resident admission.
- Meets with prospective residents and/or their families regarding admissions, conducts tours of the facility and responds to requests for information on services.
- Documents all applications and inquiries, ensuring regulatory compliance with documentation requirements relative to applications.
- Maintains and updates Waiting List and Inquiry Files providing ongoing communication with prospective residents.
- Reviews and distributes new applications to appropriate divisions and agencies for pre-admission evaluation to ensure appropriate placement for patients/residents.
- Coordinates the admission process with families and/or patients/ residents, ensuring the appropriate documentation has been submitted and required information provided.
- Coordinates with medical, nursing and accounting staff to ensure smooth transition for patient/resident admission.
- Prepares initial admissions data entry, medical chart and admissions documents and distributes executed documents to the appropriate disciplines.
- Follows up with patients/ residents, and families upon patient admission and discharge.
- Communicates with the hospital when residents are transferred for care in order to evaluate resident needs on return.
- Interacts with the Director of Admissions and, as required, nursing administrators/supervisors relative to medical/financial issues that impact upon admission decisions.
- Conducts insurance verification including pre-certification and pre-authorization with payment sources.
- Remains current with all insurance requirements.
- Treats patient/resident information according to the appropriate HIPAA Privacy Regulations.
- Provides administrative support to the Director of Admissions.
- Monitors inventories of supplies and marketing materials to facilitate timely orders.
- Performs related work assigned.
- Supports Town policies and philosophies.
Qualifications:
- Demonstrated knowledge of the key aspects and regulatory requirements of long-term care.
- Proven ability to organize, schedule and prioritize work.
- Proven ability to work independently and exercise sound judgment.
- Demonstrated ability to deal tactfully and courteously with residents, and families.
- Proven ability in the use of a personal computer, word processing and related Microsoft Office applications.
Education and Experience:
Bachelor’s degree in Nursing or Social Work from an accredited college or university, plus three (3) years of related admissions and marketing experience on behalf of a health care facility.
SALARY RANGE:
The salary range is $70-$88K. The salaries are tightly controlled by using a “step system,” in which an employee starts at a certain “step” based on knowledge, skills, and experience, and graduates a “step” as they gain experience and tenure.
